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Kala Health Privacy and Cookie Statement

This privacy and cookie statement applies to visitors at and those who have created a private account. Kala Health BV always treats your personal data with care. We do so in accordance with our privacy policy, which is in line with the General Data Processing Regulation.


We process your personal data only after you have created an account, are over 18 years of age and have agreed to this privacy and cookie statement. The data we collect are: name, billing address, delivery address, place of residence, telephone number and e-mail address. If you have placed an order with us, we also store your order history and payment details.

This data is secured and cannot be accessed by unauthorized persons. We use your data to deliver products and w ask for your permission to use it to keep you informed about news and offers by means of our e-mail newsletter. You can easily unsubscribe from this at any time. Your account will always exist, unless you have it deleted personally.

When you visit our website and create an account, we ask you to submit personal data, such as your name, address, place of residence and e-mail address. The purpose of this is to deliver the order or service to you. We may also use your data to send you brochures or other marketing material, such as a (digital) newsletter, from which you can unsubscribe at any time.

If necessary, we may use your information to recall products. Aside from this, your data will not be used for any other purposes. We will not disclose personal data to unauthorized persons or entities. Your data is only available to you and to individuals employed by Kala Health BV. We only make your data available to other parties when doing so is necessary to carry out our services or, when required, to entities such as tax authorities and collection agencies. This also includes parties such as: delivery partners, suppliers, product support and payment partners. To the extent possible, we ensure that these parties handle your personal data carefully and securely, and that they have privacy policies in place that comply with the General Data Processing Regulation. In order to guarantee this, we have established relevant agreements with these parties.

Changes to personal data and contract termination requests

You are responsible for notifying us of any changes to your personal data in a timely manner. Kala Health shall not be liable, except in the case of wilful misconduct or gross negligence, for any inaccuracies or consequences of activities undertaken on the basis of personal data which you failed to correct in a timely manner.

You have the right to request we stop contacting you at any time. If at any time you would like for us to stop contacting you, please write to:

  • Kala Health BV
  • Attn. Data Protection Officer
  • De Scheysloot 40
  • 2201 GN Noordwijk.

To unsubscribe from e-mail messages, you can click the unsubscribe link in any e-mail received from us. It’s also possible to contact us by e-mail or telephone.

Right to access and correct or delete data

You are entitled to a copy of any data we hold regarding you. You can request the correction or deletion of data that you believe to be incorrect. Requests for access to the data by the data subject should be addressed in writing to:

  • Kala Health BV
  • Attn. Data Protection Officer
  • De Scheysloot 40
  • 2201 GN Noordwijk.


To improve the ease of use and performance of this website and associated services, uses the following cookies:

Technical cookies necessary for proper website functioning;

Analysis & statistics cookies necessary for the measurement and analysis of surfing behaviour, meant to optimise and improve the website;

For an optimal experience during your visit of our website, we ask you to accept these cookies. By making use of our website, you accept the placement of the aforementioned cookies on your device.

What is a cookie?

A cookie is a small file that is stored on the visitor’s hard drive during a website visit. Cookies can be used, for example, to recall a visitor’s preferences or to track their browsing behaviour. Cookies can be used to increase the website’s performance and user experience. They also allow the website to offer information better tailored to the user’s preferences.

Necessary technical cookies

Necessary technical cookies serve to support the website. Without them, the site cannot function properly. No permission is required for the use of these cookies. For example, a cookie that remembers the products you have added to the shopping cart is considered technically necessary. The same goes for a cookie that keeps you logged in during a session.

Use of cookies for analysis and statistics

Google Analytics uses Google Analytics to measure and analyse visitors’ browsing behaviour. The data obtained through these measurements is used to optimize and improve the website. An example: if measurement data shows that there are many dropouts in a contact form, then this form can be improved. Google may be required by law to provide information to third parties. has no influence on this.

Google claims to adhere to the Safe Harbor principles and is affiliated with the Safe Harbor program. This means that an appropriate level of protection exists for the processing of any personal data.

Right to access and correct or delete data

You have the right to inspect, correct and/or delete your data collected through cookies placed by Kala If you are requesting access to personal data linked to a cookie, you must submit a copy of the cookie in question. You can find these cookies in your browser settings.

Enabling, disabling and deleting cookies

Cookies are easy to manage. Information on adjusting and/or deleting cookies on your devices can be found using the instructions provided on the websites listed below.

More information about Google Chrome cookie settings
Learn more about Mozilla Firefox cookie settings
More information about Microsoft Internet Explorer cookie settings
Learn more about Apple Safari cookie settings

If you use various computers and/or browsers, repeat the above operation(s) as often as necessary.

Changes to this privacy and cookie statement

Kala Health reserves the right to make changes to this document. You are responsible for keeping yourself informed of this document’s latest version. It is therefore advisable to regularly consult this Privacy and Cookie Policy.

Would you like more information about privacy on the internet?

Click HERE to go to the Consumers’ Association website, where you can find more information about privacy on the web.

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